Your KiwiSaver provider sends you an annual statement each year (several schemes use a statement year from 1 April to 31 March). It sets out where your balance came from: contributions, returns, fees and tax. Here’s what each section means and how to check it.
When Will You Get Your Statement?
KiwiSaver providers send an annual statement after the end of their own financial year. Several schemes use 1 April to 31 March; the 1 July to 30 June year is the one used for the government contribution. Providers are required to send statements in the three months after the year ends, so for a 31 March year they arrive from May to July.
Statements are sent by email (if you’ve provided one and opted in) or post. You can also view your statement details at any time through your provider’s online portal.
What’s in a KiwiSaver Annual Statement?
1. Opening Balance
Your KiwiSaver balance at the start of the statement year (1 April for a scheme whose year ends on 31 March). This should match last year’s closing balance.
2. Contributions Received
A breakdown of contributions received during the year:
- Employee contributions: your payroll deductions
- Employer contributions: your employer’s minimum (3.5% from 1 April 2026, 3% before that) or more
- Government contributions: the contribution paid by IRD (shown for the prior 1 July to 30 June year; it usually appears after the end of July and can take until the end of August)
- Voluntary contributions: any lump sums or regular APs you made directly
Check: Do the employee and employer contribution amounts look right based on your salary and contribution rate? If they don’t match, contact your employer or IRD.
3. Investment Returns
The gain (or loss) from investment activity during the year. This reflects how your chosen fund performed.
For growth funds, this number can be positive in good years and negative during market downturns (how KiwiSaver behaves in a downturn). Conservative funds typically show smaller but more consistent returns.
4. Fees Deducted
The total fees charged by your provider during the year. This includes:
- Management fees (percentage of balance)
- Member/administration fees (flat amount)
Check: Does the fee amount align with the fee rate your provider advertises? Calculate: (average balance × fee rate) + any flat fees. If the total is significantly higher, contact your provider.
5. Taxes Paid
The PIE tax deducted from your investment returns during the year, at your PIR (10.5%, 17.5%, or 28%).
Check: Does the tax rate look right based on your income? If you’re on 28% PIR but your income dropped into the 17.5% band, updating your PIR stops overpaying from then on (how PIR is worked out).
6. Closing Balance
Your balance at the end of the statement year (31 March for several schemes). This should equal: Opening balance + contributions + returns − fees − taxes ± any withdrawals.
Key Things to Check Every Year
| Item | What to verify |
|---|---|
| Total employee contributions | Matches expected contributions (salary × rate × months worked) |
| Employer contributions | Present, at least 3.5% of your gross pay from 1 April 2026 (3% before that), before employer superannuation contribution tax, so the amount credited is lower |
| Government contribution received | $260.72 if you contributed $1,042.86+ in a year from 1 July 2025 (up to $521.43 for earlier years); pro-rata if less |
| Fees | Consistent with provider’s published rate |
| PIR rate applied | Correct for your income bracket |
| Fund | The fund you chose (or the default fund, if you never chose) |
If Something Looks Wrong
Missing employer contributions: Contact your employer first, then Inland Revenue’s KiwiSaver line for members (0800 549 472) if the employer doesn’t resolve it.
Missing government contribution: Check myIR, and ask your provider if it hasn’t arrived by the end of August. You may not have contributed enough in the year, or your membership may not have been active for the full year.
Incorrect fees: Contact your provider directly with the statement figures.
Wrong PIR: Contact your provider to update your PIR going forward. For past years, IRD’s end-of-year PIE calculation credits tax overpaid at too high a PIR against your income tax and refunds any remainder.
Between Statements
Between statements, your provider’s app or website shows your balance and transactions, and myIR shows the contributions paid to Inland Revenue (not your balance); how to check your KiwiSaver balance covers each method.